Warehouse Handling Academy

For employers, supervisors and labour hire

Manual handling training for employers and teams

Give every worker on a warehouse or logistics site the same manual handling awareness baseline at no cost. Each person completes the free eight-module course and 20-question assessment individually, and any optional $39 AUD certificate carries an ID you can verify online. Non-accredited awareness training that sits alongside your site induction and WHS program, not in place of them.

Start Free TrainingFree Take AssessmentFree after training

Training & assessment: FREEOptional Certificate of Completion — $39 AUD after passing

Warehouse worker in a high-vis vest lifting a carton from pallet racking

Built for warehouse & logistics work

Practical training based on real warehouse handling scenarios.

How teams use it

One link, no admin

  1. 1

    Share one link

    Send the course URL in the onboarding pack, the roster message or the labour-hire briefing. No accounts, seats or licences to manage.

  2. 2

    Each worker completes it individually

    Eight modules (about an hour) and a 20-question assessment at 75%, on their own phone, before their first shift or during induction.

  3. 3

    Ask for the certificate if you want a record

    The optional $39 AUD Certificate of Completion is paid by whoever you decide: the worker, or you by reimbursement. There is no bulk purchase to set up.

  4. 4

    Verify the IDs

    Every certificate carries a unique ID. Enter it on the verification page to confirm the name, course, completion date and result before you file it.

The link to share: warehousehandlingacademy.com.au/course. Certificates are checked at warehousehandlingacademy.com.au/verify.

For your WHS file

What it gives you, and what it doesn't

What it gives you

  • A free, consistent awareness baseline for every worker, contractor and agency temp, in the same words.
  • Warehouse-specific content: racking, pick faces, roll cages, dock work, cool rooms, peak periods.
  • An assessment record and an optional verifiable certificate you can keep on file as evidence of training and instruction.
  • Something you can hand to new starters and labour hire before day one, so site induction builds on it.

What it doesn't

  • Not accredited: no Statement of Attainment, not HLTWHS005, not delivered by an RTO. If a contract or client requires the unit, you still need an RTO.
  • Not a substitute for your site-specific induction, task risk assessments, or the higher-order controls the code of practice expects before training.
  • Not a compliance guarantee. No course from any provider discharges the employer's duty on its own.

Where training fits

Training is a control, not the first one

The Model Code of Practice: Hazardous Manual Tasks is explicit about the order: identify the hazardous manual tasks, assess them, change the task, load, equipment or layout where you reasonably can, and then train people in the residual risk and the controls you've put in place. A certificate on file for a task that is still hazardous is not a defence. Used the right way, this course is the "train people in recognising and handling residual risk" step, delivered consistently and at no cost, so your site induction can spend its time on what is specific to your site.

Background reading: is manual handling training mandatory in Australia, and the code of practice explained.

Inside the course

Eight focused modules

Short, practical lessons built around the handling tasks you actually do on shift.

55 minutes total · free

01Understanding Manual HandlingWhat manual handling actually covers in a warehouse — not just lifting.6 min02Hazardous Manual TasksThe characteristics that turn an ordinary task into a hazardous one.7 min03Recognising RiskSpot warning signs in the task, the load, the workplace and yourself.7 min04Reducing Manual Handling RiskPractical controls, from eliminating the task to changing how you do it.7 min05Lifting and LoweringA repeatable technique for cartons, totes and awkward stock.8 min06Pushing, Pulling and CarryingCages, trolleys, ramps and long carries done safely.7 min07Warehouse ScenariosApply what you have learned to real distribution centre situations.8 min08Final ReviewConsolidate the key points before your free assessment.5 min

Questions about rollout

Talk to us

Rolling it out across several sites, a labour-hire pool or a seasonal intake? Email us and we'll answer within a working day.

support@warehousehandlingacademy.com.au

Questions

Employer questions

Nothing for the training and the assessment, however many people use it. The only cost is the optional $39 AUD Certificate of Completion, per person, and only if you want one on file. Workers pay it themselves or you reimburse them; there is no bulk billing to set up.

No. Each person completes the course and assessment on their own device, and you collect the certificate IDs and verify them on the verification page. It's deliberately simple: one link, no admin.

It can form part of it. WHS law requires you to provide suitable and adequate training and instruction for hazardous manual tasks, after identifying and controlling the risks. A general awareness course is one component, alongside site-specific induction and task training. It is not, on its own, compliance.

Yes. Many employers ask new starters and agency workers to complete the free course before their first shift and to bring the certificate ID. Because it's free and takes about an hour, it's a reasonable pre-start requirement.

Enter the certificate ID (format WHA-YYYY-XXXXXX) on the verification page. It returns the name, the course, the completion date and confirms the certificate is genuine. A refunded or revoked certificate no longer verifies.

Not as a substitute. If a client, contract or site requires the nationally recognised unit, book it with a Registered Training Organisation listed on training.gov.au. This course is useful as a free pre-course primer or a between-renewals refresher, but it does not replace the unit.

Keep reading

Related pages

This is non-accredited general awareness training and does not issue a nationally recognised Statement of Attainment. Always confirm your employer's specific training requirements.

Try the course yourself first. It takes an hour and costs nothing.

Free training. Free assessment. Certificate only if you want one.

Start Free Training