Warehouse Handling Academy

Refresher

Manual handling refresher course

A free online manual handling refresher for people who've done this before: go straight to the 20-question assessment, or redo the eight modules in about an hour. Pass, and you can add a freshly dated $39 AUD Certificate of Completion if your employer needs one. Non-accredited awareness training.

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Training & assessment: FREEOptional Certificate of Completion — $39 AUD after passing

Warehouse worker in a high-vis vest lifting a carton from pallet racking

Built for warehouse & logistics work

Practical training based on real warehouse handling scenarios.

Two ways in

Pick the refresher that fits

Fast track · about 10 minutes

Straight to the assessment

You know the material and you want to prove it. Sit the 20 scenario questions now. Pass at 75% and you're done; if you slip, the result shows what to review and you can retry for free straight away.

Take the assessment

Full refresh · about an hour

Redo the eight modules

It's been a couple of years, the site has changed, or you'd rather not guess. Work through all eight modules, or just the ones on risk recognition and technique, then sit the assessment.

Open the course

When to refresh

Six reasons people come back

  • Your employer's refresher period has come round (most sites use one to three years).
  • You're changing sites, roles or employers and the new one wants current training.
  • New equipment or a new process: different cages, a mezzanine, a changed pick face.
  • You're returning after an injury, a long absence or a stint away from physical work.
  • There's been a near miss or an injury on your team and everyone is resetting.
  • Your old certificate has gone missing and you need a fresh, verifiable one.

There is no legal expiry on manual handling training in Australia; refresher periods are set by employers. Our guide on how long a manual handling certificate is valid covers what to expect.

What's changed since you last trained

Three things worth re-reading

Weight limits are gone. If your original training quoted 16 kg or 55 kg, that came from a standard withdrawn years ago. The current code of practice assesses the task, not the number; the weight limits guide explains what replaced it.

Repetition counts as much as load. Modern guidance treats hundreds of light handles as a hazard in its own right. Module 3, Recognising Risk, is the one to reread if you pick or pack.

Pushing and pulling is where the force is. Roll cages, pallet jacks and dock plates cause more sudden-force injuries than lifts on many sites. Module 6 covers it with warehouse examples.

From the free course

Modules most people refresh

Recognising RiskSpot warning signs in the task, the load, the workplace and yourself.Lifting and LoweringA repeatable technique for cartons, totes and awkward stock.Pushing, Pulling and CarryingCages, trolleys, ramps and long carries done safely.
See all 8 modules

Questions

Refresher questions

Yes. The eight modules and the 20-question assessment are free, with unlimited retries. The only optional cost is a $39 AUD Certificate of Completion if you want a newly dated record for your employer.

Yes. If you already know the material, go straight to the assessment. It's 20 scenario-based questions with a 75% pass mark. If you don't pass, the result page points you to the modules worth reviewing and you can retry immediately.

There is no legal renewal period in Australia. Most employers ask for a refresher every one to three years, with two years common, and sooner after a change in the job or an incident. See our guide on how long a manual handling certificate is valid.

Many will, as a refresher is exactly what awareness training is best at. Some sites require an accredited unit such as HLTWHS005 for refreshers too. Ask before you rely on it; this course is non-accredited.

If you pass the assessment again and choose to buy one, yes: a new Certificate of Completion with the new completion date, your new result and a new unique ID. Your earlier certificate stays valid and verifiable too.

The assessment alone takes about ten minutes. The full eight modules take about an hour. Most people doing a refresher skim the modules on risk recognition and lifting technique and then sit the assessment.

Keep reading

Related pages

This is non-accredited general awareness training and does not issue a nationally recognised Statement of Attainment. Always confirm your employer's specific training requirements.

Refresh in an hour, or prove it in ten minutes

Free training. Free assessment. Certificate only if you want one.

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