Questions
Frequently asked questions
Everything you need to know about the training, the assessment and the optional certificate. For a deeper look at accredited vs non-accredited training, see our accredited vs non-accredited training guide.
Yes. All eight training modules and the final assessment are completely free, with no signup or payment details required to start.
The Certificate of Completion is optional and costs $39 AUD. You only pay for it after you have passed the free assessment.
No. This is general, non-accredited awareness training. It does not issue a nationally recognised Statement of Attainment, and it is not a substitute for accredited units such as HLTWHS005. Always check your employer's specific training requirements.
No. This course is separate from and does not replace HLTWHS005 or any other nationally recognised unit of competency.
Around 55 minutes in total across eight short modules. You can stop and resume at any time — nothing is timed.
The final assessment has 20 questions and the pass mark is 75%. There is no time limit.
Yes. Retries are free and unlimited. If you don't pass the first time, review the training and try again whenever you're ready.
No. Buying the certificate is entirely optional. You can complete the free training and free assessment and stop there if you don't need a certificate.
Warehouse workers, pick packers, storepersons, logistics and distribution centre workers, and anyone starting a warehouse job in Australia who wants a practical manual handling refresher.
It depends on your employer and site. Some roles or sites require nationally recognised accredited training; others accept general awareness training like this course as a refresher or supplement. Always check your employer's specific requirement.
This is non-accredited general awareness training and does not issue a nationally recognised Statement of Attainment. Always confirm your employer's specific training requirements.