For storepersons
Manual handling training for storepersons
Free online manual handling awareness training for receiving, stock rotation, stores and dispatch work. Eight modules, about an hour, a free 20-question assessment and an optional $39 AUD certificate. Non-accredited.
Go straight to the assessment
Trained before? Answer 20 real warehouse scenarios — no time limit. Score 75% and your certificate is issued the same day.
Start the assessmentLearn first, then the assessment
8 short modules on lifting, carrying, pushing and pulling, about 55 minutes. Free, and your progress is saved as you go.
Start the free courseEither way you pay $39 only after you pass · unlimited attempts · no account needed
Course & assessment
Free
Certificate
$39 one-off
For you
Made for stores work
- Unlimited free retries
- Any phone or laptop
- Certificate emailed instantly
- Unique ID employers can verify
- Secure payment by Stripe
- Receiving deliveries, rotating stock and moving items between stores and the floor all involve varied, often awkward loads.
- Learn to assess a load before moving it — weight, grip points, stability and where it needs to go.
- Covers lifting and lowering, pushing trolleys and cages, and carrying over distance.
- Know when a two-person lift or equipment beats muscle.
Common manual handling hazards for storepersons
- Receiving and unloading deliveries, often against a delivery schedule.
- Stock rotation — moving stock around to check dates and condition.
- Preparing dispatch — stacking and securing loads for transport.
- Working across variable storage heights and layouts through the day.
On the floor
A mixed pallet arrives with the driver waiting
A courier drops a mixed pallet in the receiving bay: 20 kg drums at the bottom, loose boxes on top, shrink-wrapped unevenly. The driver needs a signature and wants to leave. The storeperson starts breaking it down by hand, drums first, twisting to stack them beside the pallet.
Takeaway: Sign for the delivery, then handle it properly. The course's Hazardous Manual Tasks module covers assessing a load before you touch it (weight, grip, stability, destination) and using a pallet jack or trolley to move drums instead of lifting and twisting.
Fully online
Work through it on your phone during a break or on a laptop at home. Nothing to install.
About an hour
Eight short modules with concise, practical content. Stop and resume whenever you like.
Free assessment
20 scenario-based questions. Pass mark is 75%, and you can retry as many times as you need.
Pay only if you pass
Training and assessment cost nothing. The optional certificate is $39 AUD after you pass.
From the free course
Relevant modules
How it works
Four steps from start to certificate
01
Start the free training
Open module one — no signup, no payment details.
02
Work through 8 modules
Short lessons, warehouse examples and quick knowledge checks.
03
Sit the free assessment
20 multiple choice questions. 75% to pass, unlimited retries.
04
Add a certificate (optional)
Passed? Get your Certificate of Completion for $39 AUD.
Questions
FAQ
Keep reading
Related pages
Where you work
About the training
This is non-accredited general awareness training and does not issue a nationally recognised Statement of Attainment. Always confirm your employer's specific training requirements.
Get your warehouse manual handling certificate
Go straight to the assessment, or learn first with the free course. Pay $39 only when you pass.